![]() Just tap the Remove Profile or Remove Management option and follow all onscreen instructions to remove it and unlock Apple ID-related settings.Īpple ID and iCloud Settings Grayed-Out Issue Fixedįunctional Apple ID management features on the iPhone and iPad are crucial for privacy and security. If you own your iPhone and believe you mistakenly downloaded and installed a configuration profile from a third-party source, feel free to remove it. Instead, reach out to your organization’s IT department for assistance. If there’s a profile listed, do not remove it. To check, go to Settings > General > VPN and Device Management. If you use an organization-owned iPhone, an MDM (mobile device management) or configuration profile might obstruct you from accessing your Apple ID or iCloud settings. You must also add cards, keys, and passes to your Apple Wallet again. If an all-settings reset fixes the issue, don’t forget to set up your accessibility, privacy, and security preferences from scratch.
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